Privacy Policy

Effective since: 07.08.2018

1.GENERAL WARNING

1.1  The S.A. Laboratoires S.M.B. (hereinafter, « SMB ») respects the privacy of its data subjects (hereinafter, the « Data Subjects« ).

1.2  SMB processes the personal data transmitted to it in accordance with the legislation in force, and, in particular, Regulation 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and the free movement of such data, applicable from 25 May 2018 (hereinafter the « General Data Protection Regulation« ).

1.3  Access to the website www.smblab.be (hereinafter, the “Website”) implies the User’s full and unreserved acceptance of this Privacy and Cookie Policy (hereinafter the “Policy”), as well as its general terms of use (hereinafter the “Terms”).

1.4  The Data Subject acknowledges having read the information below and authorizes SMB to process, in accordance with the provisions of the Policy, the personal data that he/she communicates on the Website.

1.5The Policy is valid for all pages hosted on the Website and for the registrations of this Website, as well as all company pages managed by SMB on social networks, who is jointly responsible with the social network for the processing of data of visitors to the page. It is not valid for the pages hosted by third parties to which SMB may refer and whose privacy policies may differ. SMB cannot therefore be held responsible for any data processed on these websites or by them.

3.DATA COLLECTED

3.1  By completing the spaces provided under the tab « Contact » on the Website, the Data Subject allows, in particular, SMB to record and store, for the purposes mentioned in point 4, the following information:

• identifying data, such as the first name and surname and e-mail address;
• communications between the Data Subject and SMB;
• The Data Subject also authorizes SMB to record and store the following data for the purposes mentioned in point 4:
• information voluntarily provided by the Data Subject for a purpose specified in the Policy, the Terms, on the Website or on any other medium of communication used by SMB;
• additional information requested by SMB to the Data Subject in order to identify him or to prevent him from violating any of the provisions of the Policy;

3.3  In order to facilitate browsing the Website as well as to optimize technical management, the Website may use « cookies ». These « cookies » record, in particular:

• the User’s browsing preferences;
• the date and time of access to the Website and other data related to traffic;
• the pages visited;

All information relating to « cookies » is included in article 7 of the Policy.

3.4  When the User accesses the Website, the servers consulted automatically record certain data, such as:

• the type of domain with which the User connects to the Internet;
• the IP address assigned to the User (when connected);
• the date and time of access to the Website and other data related to traffic;
• location data or other data relating to the communication;
• the pages visited;
• the type of browser used;
• the platform and/or operating system used;
• the search engine as well as the keywords used to find the Website.

3.5  No nominative data identifying the User is collected through the cookies and servers consulted. This information is kept for statistical purposes only and to improve the Website.

3.6  We also collect some of your data through other companies, including from selected subcontractors and employees.

5.RIGHTS OF THE DATA SUBJECT

5.1  According to the regulations on the processing of personal data, the Data Subject has the following rights:

• Right to be informed about the purposes of the processing (see above) and the identity of the data controller.
• Right of access: the Data Subject may at any time have access to the data that SMB has on him or check if it is included in the database of SMB.
• Right to rectification : we take all reasonable steps to ensure that the data we hold is up to date. We encourage you from time to time to access your account (if applicable) or to consult us to check that your data is up to date. If you find that your data is inaccurate or incomplete, you have the right to ask us to correct it.
• Right to object: the Data Subject may object to the use of his data by SMB and by its active partner for reasons related to your particular situation, in the cases provided by law or other regulations.
• Right to erasure: the Data Subject may, at any time request the deletion of his personal data, except those which SMB has a legal obligation to keep on record.
• Right of limitation of processing: the Data Subject may, in particular, obtain a limitation of processing when he has objected to the processing, when he disputes the accuracy of the data, or when he considers that the processing is illegal.
• Right of portability: The Data Subject has the right to receive the personal data that he has communicated to SMB and may also ask said company to send this data to another data controller.

5.2  In order to exercise his rights, the Data Subject sends a written request, accompanied by a copy of his identity card or his passport, to the data controller:

• by e-mail: gdpr@smb.be
• by mail:

Laboratoires S.M.B. S.A.
Rue de la Pastorale 26-28,
1080 Brussels, Belgium

5.3  SMB will then take the necessary steps to satisfy this request as soon as possible and in any case within one month of receipt of the application. If necessary, this period can be extended by two months, given the complexity and the number of requests.

7.USE OF COOKIES

7.1  A « cookie » is a small text file containing information saved by a website on a computer or by a mobile application on a user’s smartphone.

Cookies offer the possibility to identify you and to memorize various information in order to facilitate your navigation on a website/a mobile application, to ensure the smooth functioning of these or to make them more effective, for example by memorizing your language preferences.

7.2  We use different types of cookies for different reasons.

7.3  You can easily delete, disable or accept cookies from our Website at any time by configuring your browser settings.

Each browser (Internet Explorer, Safari, Firefox, Google Chrome, etc.) has its own cookie configuration mode. To learn about the procedure to follow concerning your navigator, visit the site: http://www.allaboutcookies.org/manage-cookies/.

If you use different computers, smartphones and/or tablets, do not forget to configure each device so that each of them corresponds to your preferences regarding cookies.

7.4  You will still be able to view our Website, but some interactions may not work normally.

9.SECURITY

9.1 In addition, SMB has taken the appropriate organizational and technical measures to ensure a level of security adapted to the risk and that, to the extent possible, the servers hosting the personal data processed prevent:

• unauthorized access to or modification of this data;
• improper use or disclosure of such data;
• unlawful destruction or accidental loss of such data.

9.2  In this respect, employees of SMB who have access to this data are subject to a strict confidentiality obligation. Nevertheless, SMB may in no way be held liable in the event that this data is stolen or hijacked by a third party despite the security measures adopted.

9.3  Data Subjects undertake not to commit acts that may be contrary to this Policy, the Terms or, in general, the law. Violations of confidentiality, integrity and availability of information systems and data which are stored, processed or transmitted by these systems, or the attempt to commit one of these violations, shall be punishable by imprisonment of between three months and five years and a fine of between twenty-six euros and two hundred thousand euros, or one of these penalties only.

11.TRANSFER TO A COUNTRY OUTSIDE OF THE EUROPEAN ECONOMIC AREA

11.1SMB transfers data to a country outside the European Economic Area only when that country ensures an adequate level of protection within the meaning of the legislation in force and, in particular, within the meaning of the General Data Protection Regulation (for more information on the countries offering an adequate level of protection, see: https://goo.gl/1eWt1V), or within the limits permitted by the legislation in force, for example by ensuring the protection of data by appropriate contractual provisions.

11.2 If you wish, you can obtain a copy of the adapted contractual clauses by sending an email to: gdpr@smb.be.

11.3 The information processed by SMB will be transferred or transmitted, or stored and processed, in the United States or other countries other than the country in which you live, for the purposes described in this Policy. These data transfers are necessary to provide the services or processing set forth in the Policy, and to operate and provide you with our Products worldwide. We use standard contractual clauses approved by the European Commission and we rely on the European Commission’s adequacy decisions concerning certain countries, where appropriate, for data transfers from the European Economic Area to the United States and other countries. If you have any questions in this regard, do not hesitate to contact us at the following address: gdpr@smb.be.

13.NOTE CONCERNING MINORS

Persons under the age of 18 and persons who do not have full legal capacity are not allowed to use the Website. SMB asks them not to provide their personal data. Any infringement found in this provision must be reported without delay to the following address: gdpr@smb.be.

15.VALIDITY OF THE CONTRACTUAL CLAUSES

15.1 Failure by SMB to invoke – at any given time – a provision of this Policy, may not be interpreted as a waiver to subsequently make use of its rights under the said provision.

15.2 The invalidity, expiration or the unenforceable nature of all or part of one of the above or below mentioned provisions shall not give rise to the invalidity of all the Policy. Any fully or partially invalid, lapsed or unenforceable provision shall be deemed not to have been written. SMB undertakes to substitute this provision with another which, to the extent possible, fulfils the same objective.